CANCELLATION POLICY
CANCELLATION POLICY
We understand that sometimes you may need to cancel an order. Our cancellation policy is designed to make the process simple.
Order Cancellation
You may request cancellation of your order before it has been processed or shipped.
To request cancellation, contact our customer support team as soon as possible with your order number and registered contact details.
Orders Already Shipped
Once an order has been dispatched, cancellation may no longer be possible. In such cases, you may need to follow our Refund & Return Policy, subject to the applicable return conditions.
Cancellation Due to Unavailability
If a product becomes unavailable after an order is placed, we may cancel the affected order and provide an appropriate refund for any payment already received.
Refund for Cancelled Orders
Where applicable, refunds for successfully cancelled prepaid orders will be processed through the original payment method or applicable payment channel.
How to Request Cancellation
Email us at:
Please include your Order Number, Name, and Reason for Cancellation.