REFUND & RETURN POLICY

At Einzelhandel, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, you may request a return within 14 days of receiving your order.

14-Day Return Window

Return requests must be submitted within 14 days from the date of delivery.

Products must be:

Unworn and unused
Unwashed
Free from stains, damage, or strong odours
Returned with original tags and packaging where applicable
In their original condition

Non-Returnable Conditions

Returns may not be accepted if the product has been worn, washed, altered, damaged, or does not meet the required return conditions.

Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and clear photographs of the product and packaging.

Return Approval

All return requests are subject to inspection and approval. Once the returned product is received and inspected, we will inform you about the status of your return.

Refunds

Approved refunds will be processed through the applicable original payment method. The time taken for the refund to reflect in your account may depend on your bank or payment provider.

Exchange

If an exchange is available for the particular product, size, and stock availability, our support team will guide you through the exchange process.

Return Shipping

Return shipping arrangements and applicable charges may depend on the reason for the return and the condition of the product.

How to Request a Return

To initiate a return, contact:

Email: einzelhandelpvt@gmail.com

Please provide your Order Number, Name, Product Details, and Reason for Return.

Contact Details

Einzelhandel Retail Private Limited
Email: einzelhandelpvt@gmail.com
Registered Address: 892/14, Near Dhooni Wale, Balaji Shri Nagar Road, Loco Workshop, Ajmer, Rajasthan – 305001, India.